↓ Scroll down to make your SHIPPING REQUEST ↓.
We are proud to offer free shipping on all orders!
Domestic shipping (USA): 7 to 14 business days - Approximate - International shipping: 20 to 38 business days.
International shipping: 20 to 38 business days - Approximate.
All orders are shipped from our factories within 3 to 15 business days.
-Cancellation: orders can be cancelled within 48 hours, within business days after order.
-Premium express shipping (insurance against loss and theft): priority processing at the factory. Insurance against all types of unforeseen events: Theft, loss, damage in transit....
-Packages will not be processed or shipped on weekends and local holidays.
-Please note that estimated delivery times are approximate and may vary due to external factors beyond the control of Retiro Store and the delivery service.
These factors may include, but are not limited to: extreme weather conditions, technical failures, customs delays, etc.
-During promotional periods, delivery times may be longer than usual (e.g. Black Friday, CyberMonday, Valentine's Day...).
*The buyer is responsible for possible additional customs and customization issues.
↓ YOU CAN SCHEDULE YOUR SHIPPING APPOINTMENT HERE ↓
IMPORTANT: If you need to make a shipping request, it means your tracking code is not working properly.