↓ Scroll down to make your SHIPPING REQUEST ↓.
We are proud to offer free shipping on all orders!
Domestic shipping (USA): 7 to 14 business days - Approximate - International shipping: 20 to 38 business days.
International shipping: 20 to 38 business days - Approximate.
All orders are shipped from our factories within 3 to 15 business days.
-Cancellation: orders can be cancelled within 48 hours, within business days after order.
-Premium express shipping (insurance against loss and theft): priority processing at the factory. Insurance against all types of unforeseen events: Theft, loss, damage in transit....
-Packages will not be processed or shipped on weekends and local holidays.
-Please note that estimated delivery times are approximate and may vary due to external factors beyond the control of Retiro Store and the delivery service.
These factors may include, but are not limited to: extreme weather conditions, technical failures, customs delays, etc.
-During promotional periods, delivery times may be longer than usual (e.g. Black Friday, CyberMonday, Valentine's Day...).
*The buyer is responsible for possible additional customs and customization issues.
The current coronavirus situation ( COVID-19 ) forces us to take precautionary measures for our customers and their families and therefore all orders placed since March 20, 2020 will be delayed by approximately 20-40 days. We sincerely regret the situation, feel responsible for your health and need to ensure that every package arrives fully disinfected. Due to this problem, we have expanded our customer service team. So if you have any questions or concerns, we are available 24 hours Monday through Saturday here: firstname.lastname@example.org
↓ YOU CAN SCHEDULE YOUR SHIPPING APPOINTMENT HERE ↓
IMPORTANT: If you need to make a shipping request, it means your tracking code is not working properly.